Took me 4 or 5 days to get my password back and that was a couple of years ago. Remember that they are 5-8 hours ahead of us. Would assume that the response back would be dependent on their work load. John doesn’t sleep much, but gets in a couple of winks in here and there. Maybe John or Colin will see your post and speed things along. Also check your email junk inbox in the case that your response went there.
You probably are aware of these, but this the link to the JetTech video tutorials, http://www.rotaxjetting.com/Video.htm.
Two important parts to the JetTech software is accurately setting the barometer in your weather station, and calibrating your engine to the software.
LAD Specialties customer / tony kart / rotax / kt100